Shipping policy

WE PACK AND SHIP YOUR COLD PRESSED CRAFT MIXER ORDER EACH WEEK, MONDAYS THROUGH WEDNESDAYS WITH A GENERAL LEAD TIME OF 10 BUSINESS DAYS.  WE SHIP ALL OF OUR ORDERS WITH EITHER UPS OR FEDEX GROUND.   

PLEASE NOTE, THERE ARE SOME LOCATIONS WHICH REQUIRE MONDAY SHIPPING. IF ORDERS FOR THESE LOCATIONS ARE RECEIVED AFTER 12PM CST ON MONDAYS, THE ORDER MAY NOT SHIP UNTIL THE FOLLOWING MONDAY. NOTE PRODUCT AVAILABILITY WILL ALSO IMPACT OUR ABILITY TO SHIP ON-TIME AND CAN TAKE UP TO 10 DAYS FOR AN ORDER TO SHIP. ON-TIME DELIVERIES HAVE BEEN IMPACTED AND SOMETIMES HAVE BEEN POSTPONED.  THE JUICES ARE PACKED INSIDE COOLERS MADE OF RECYCLED MATERIALS OR COMPOSTABLE MATERIALS AND INCLUDE REUSABLE ICE PACKS.

UPON RECEIPT, PLEASE PROMPTLY PLACE THE JUICES INTO THE REFRIGERATOR.  THE JUICES WILL HAVE A BEST BY DATE PRINTED ON THE LABELS, FEEL FREE TO USE THEM THROUGH THAT DATE.  YOU CAN FREEZE THE CRAFT MIXERS FOR USE AT A LATER TIME IF PREFERRED, FOR ANOTHER 9 MONTHS.  

YOU ALSO HAVE THE OPTION TO PURCHASE PACKAGE PROTECTION THROUGH SavedBy Package Protection, WHICH IS AN OPTIONAL ADD-ON THAT CAN HELP COVER THE COST OF LOST, DAMAGED, OR STOLEN PACKAGES. WE DO EVERYTHING THAT WE CAN TO MAKE SURE THE PACKAGE GETS TO YOU, BUT IN CASES WHEN ISSUES ARISE, SavedBy CAN HELP. PLEASE SELECT THIS OPTION AT CHECK-OUT TO PROTECT YOUR PURCHASE.

TO CHAT ABOUT ANYTHING REGARDING OUR PRODUCTS OR SHIPPING POLICIES PLEASE ALWAYS FEEL FREE TO EMAIL US AT HELLO@TWISTEDALCHEMY.COM

CHEERS!  

THE TWISTED ALCHEMY TEAM